HelloCoco quickly became part of our digital strategy. The product understands our business, guides visitors with relevant answers, and helps us better qualify every inquiry.
We’ve gained clearer insight into what prospects want, stronger lead quality, and more efficient sales—with a real impact on revenue.
We also value the continuous optimization mindset. The team doesn’t just ship a solution—they review results, tune the experience, and improve performance over time.
Beyond the technology, we found a committed, responsive partner focused on outcomes. Someone we can rely on.
Case study · HelloCoco × ClimatFilmHow HelloCoco
How HelloCoco
tripled ClimatFilm’s revenue
on the same traffic?
€3M×3
revenue with HelloCoco
4%conversion rate before
10%with HelloCoco
Same traffic. More value.
How ClimatFilm sees Coco
From context and stakes to the HelloCoco answer
1
Customer mixA technical offer, many needs, visitors who need guidance
ClimatFilm solves concrete problems: solar protection, thermal comfort, security, privacy, decor. But every visitor arrives with a different request, context, and product knowledge.
2
Starting pointTraffic that already carried intent
A precise search, an ad click, a referral, or a known need: people weren’t on the site by accident. They had a question, a project, or a problem to solve. What they often lacked were the right words, reference points, or product knowledge to pick the right solution.
3
The problemOnce on the site, they had to figure it out alone.
Understanding the options, comparing products, finding useful information, and feeling confident—all of that still fell on the visitor.
The site presented the offer, but it didn’t guide each person based on their real need.
Result: interested visitors left without a clear answer, without a tailored recommendation, and without requesting a quote.
4
Business stakesDon’t let existing intent slip away.
For ClimatFilm, the challenge was twofold: turn existing intent into actionable sales opportunities, and understand the visitors who never took the next step.
Who were they? What were they really looking for? What need were they expressing? What stopped them from requesting a quote?
Without those signals, a large share of traffic stayed invisible: no inquiry, no context, nothing the teams could act on.
5
HelloCoco’s answerHelloCoco turns invisible intent into a qualified inquiry
The solution talks with the visitor, understands the need, asks the right questions, recommends the best-fit product, then triggers contact once the request is better qualified. Visitors are no longer left alone with the pages. They’re guided through the choice, reassured in their decision, and steered toward the most relevant next step.
6
ImpactHelloCoco turns the conversation into business value.
Visitors get answers faster. They move forward with confidence. They reach out with a clear request.
For ClimatFilm, the impact is threefold:
- Sales impactMore qualified leads. More conversions. More upsell.
- Customer insight impactEvery conversation surfaces intent, blockers, and what visitors actually care about.
- Brand impactClimatFilm feels more available, more responsive, and more expert. It no longer just displays solutions—it advises, guides, and reassures at the right moment.
Client snapshot
On-site installs, France
On-site installs, FranceWindow film installation: solar, privacy, security, and thermal comfort.
End-customer profile
A mixed B2C / B2B audience—visitors who need guidance, reassurance, and a clear path to the right solution before they convert.
- 20+ yearsof expertise
- 1,500+installations
- 4.7/5customer rating
Performance
We don’t deploy a tool.We open the door to performance.
Same traffic, multiplied results: inquiry volume, intent quality, and contracts closed.
HelloCoco gains
+250%
inquiries generated from existing traffic
×3
revenue
+€2M / year in performance
+€2M / year in performance
+162.5%
contracts closed
Volume & qualification
Two performance levers: more inquiries, better conversion.
Volume performance
Inquiries
+250%inquiries on the same traffic
+9,000 per year
+9,000 per year
3,600Today
12,600With HelloCoco
Form (baseline) Conversation
Qualification performance
Lead → closed contract
+150%conversion rate lift
×2.5 · forms top out at 4%
×2.5 · forms top out at 4%
The real lever isn’t volume—it’s qualification. Forms convert 4% of leads into contracts; conversation converts 10%. Result: 378 contracts closed vs. 144, and revenue multiplied by ×3.
Same traffic, two performance paths
The gap widens at every stage—all the way to revenue.
Before · form With HelloCoco
Visitors / year
Inquiries / year
Contracts closed / year
Annual revenue generated
HelloCoco doesn’t just increase the number of inquiries.It also increases their value.
€1,700
before HelloCoco
€2,200
with HelloCoco
+€500 per project+29% average B2C order value
Figures focus on B2C projects, so residential order values aren’t mixed with highly variable B2B deals.
Qualified intent — the invisible performance layer
Beyond volume, performance is decided by the quality of every intent you detect.
11,340
qualified intents per year
90% of 12,600 annual conversations reveal actionable intent
Every exchange shows who the visitor is, what they’re looking for, and what’s holding them back—performance data a form never captures.
Understand
Need, context, maturity, and objections—so every exchange moves toward conversion.
Capitalize
Each interaction deepens prospect knowledge and overall performance.
Refine
Journeys, offers, and messaging keep adapting to maximize results.
Convert
Better-qualified intent, turned into closed contracts.
Responsiveness & conversion
Instant
Response performance
Qualification starts the moment they visit—not 24 to 48 hours later.
10% vs 4%
Conversion performance
Leads arrive enriched and actionable—sales performance follows.
Interactive conversationThe visitor asks for advice.
The visitor asks for advice.
The AI answers, recommends, then books the appointment.
No form to fill out before getting an answer. Visitors explain what they need, ask real questions, and booking only shows up when it makes sense.
Interactive conversationScroll ↓ or click “Next →”
Step 1 · Intent
👤
Hi, I'm looking for a window film but I'm not sure which one. I have a large picture window at home and it gets way too hot in the afternoon.10:24
Hey 🌴 Got it. There are a few films that could work, so let's narrow it down. Beyond staying cooler, do you also want more privacy from the street, or to avoid losing too much daylight?10:24 ✓✓
👤
Yeah, people can see in from the street. And I want to keep the light.10:25
Crystal clear. We'll look for the right balance: less heat, fewer eyes from outside, but a room that still feels bright and comfortable.10:25 ✓✓
I found 3 options that could fit what you need:10:26 ✓✓
Platine 44 XC
Discreet solar film
Low-profile look, less heat, daylight preserved.
TOP PICK
Platine 60 XC
Thermal comfort + privacy
Subtle mirror effect, solid daylight.
Climat Alu 70 XC
Less heat + glare
Privacy, glare control, stronger mirror effect.
👤
I don't want it looking too mirror-like.10:26
Good call. In that case, we'd lean toward a more discreet option with a solid balance of heat control, privacy, and daylight. Best next step is a quick call to confirm the right fit and prepare a detailed quote for your window.10:27 ✓✓
👤
Okay, I'm interested.10:27
Perfect 🌴 To set up your request, I'll need your first and last name.10:27 ✓✓
👤
Sarah Martin.10:28
Thanks, Sarah.10:28 ✓✓
Perfect, Sarah 🌴 Pick a time for your detailed quote:10:28 ✓✓
Available timesPick a slot below
- Your visitors arriveExisting traffic
- HelloCoco conversationImmediate engagement
- Intent detected:Three signals combined · one tailored answer.
- Real-time qualificationName and need captured
- Book an appointment or next stepFrictionless
- Appointment & lead in CRMReady for follow-up
- More leadsMore revenue
Your visitors arrive
Existing traffic
HelloCoco conversation
Immediate engagement
Intent detected:
Three signals combined · one tailored answer.
Real-time qualification
Name and need captured
Book an appointment or next step
Frictionless
Appointment & lead in CRM
Ready for follow-up
More leads
More revenue
From the first question to the booked appointment, everything happens in the conversation.
All the knowledge you need.
Orchestration built for performance.
Your industry
It starts with your URL. Coco understands your business, offers, and products, then activates the expertise that fits your industry.*
Ready in minutes
Your company
MCP, APIs, documents, tools… Connect every useful source of knowledge to Coco.
200+ integrations
Every visitor
Coco combines browsing behavior, data, and CRM context so every answer feels unique.
Personalized contextWhere others just reply, HelloCoco orchestrates.
- 20+ AI capabilities
- Specialized skills
- Methodology
- Continuous optimization
20+ AI capabilities and specialized skills activate according to each conversation. A methodology proven since 2014 guides the exchange, analyzes outcomes, and recommends improvements.
PERFORMANCE
*50+ industries covered. Expertise built from 8M+ real-world conversations analyzed since 2014.
Go further
Discover HelloCoco
The conversational orchestration behind this case study—and the other industries where it’s already delivering.
HelloCoco — Pop the Growth with AI